Policies

As part of our philosophy, Michele Lisa Salon believes that as individuals, we demonstrate care and respect for one another as patrons of beauty.
To provide you with the utmost quality of service, Michele Lisa Salon has scripted policies to ensure that each guest is given the proper amount of care and attention.

We honor and respect our guest’s time and patronage, we ask for the same courtesy of our time. Any service reserved for 2 hours + requires a credit card to hold reservation.

Service(s) of this duration must be canceled at least 24 hours in advance; if in the event cancellation is later, 50% of service will be assessed to the card on file.

We ask that if you are displeased with your service; you must notify the salon within 1 week of your service, thereafter may incur costs.

Retail Purchases can be exchanged for a choice that is an equal or lesser value.

We cannot fully stand behind our color services unless our guests follow a recommended regimen with
professional care products. – Exclusions apply for product sensitivity

We do not extend a refund policy.

Refer a Friend

Pass along our signature referral card & you and your friend can enjoy $20 each on us.

We appreciate referrals & always want to give back to our loyal guests! Thank you in advance.